Representative Architecture

Global Infrastructure Operations

Multi-region connectivity

Network Topology

Infrastructure

Global Infrastructure Operations

Directed multi-country infrastructure operations across India, Australia, UK, Netherlands, and United States — 450+ servers, 40+ engineers, ISO27001 governance.

Global OperationsInfrastructureGovernance

Overview

Led global infrastructure operations supporting enterprise technology functions across five countries. Standardized operational processes while enabling local execution with centralized governance and monitoring.

Multi-Region Operations

Operations across India, Australia, United Kingdom, Netherlands, and United States with standardized processes and regional infrastructure teams.

Service Delivery

ITIL-aligned incident, problem, and change management. Defined SLAs with measurable performance tracking. Global change advisory board for infrastructure changes.

Governance

ISO27001 ISMS implementation across all operational regions. Centralized asset management and configuration database. Annual compliance audits and surveillance.

Architecture Visuals

Representative architecture diagrams. Actual facility photographs and confidential diagrams are not published.

Representative Architecture

Global Operations Topology

Multi-region connectivity

Network Topology

Representative Architecture

Regional Infrastructure

Hub-and-spoke model

Cloud Architecture

Lessons Learned

  • Global standards with local execution balance consistency and responsiveness
  • Centralized monitoring is essential before attempting global operations
  • Time zone coverage requires clear handoff procedures and documentation

Tech Stack

VMwareAWSAzureITILISO27001SolarWinds